RETAIL STORE CONTROLLER - Installation Help
CONTACT LEXUS COMPUTER FOR SUPPORT
Skype : lowcl_my
Hand Phone: 012-682 1802
10am to 5pm (ONLY)
Lexus RSC Software Installation Help is included with your purchase.
Please refer to the Lexus RSC User Guide FIRST
prior to placing a help request.
User Guide Download
Lexus RSC Software Installation Help consists of:
Software Installation on to your computer Only.
Printer, Pole Display, Cash Drawer Setup.
Caller ID, Coin Dispenser, Video Security Setup.
Other Peripheral Device Setups.
Company Setup and Switch Settings.
Software Technical & Maintenance Contract be
arrange/purchased for these issues:
* Any Questions on how to operate of Lexus RSC
* Touch Buttons, Menus, Inventory, Customer or Accounting
* Personal Instruction
* Tutorials or Training
* How to's
* Data Importing or Exporting
* Migration to another computer
* System Failures or Database Recovery
Our Support Staff can not assist you for the
following issues under any circumstances:
** Support for Windows Operating Systems.
** Installation, setup and configuration of Windows Networks.
** Non-Supported Hardware.
** Third Party Software.
** Requests outside of the Malaysia
** Any other requests for support outside of our expertise or
||Telephone Technical Support
Service is available to all customers who have any Lexus Computer
||Lexus Computer reserves the
right to limit each telephone call to one hour and to limit each contact
(telephone or electronic) to one incident. Inquiries are limited to the
following Lexus Computer product areas: installation, upgrade
assistance, and basic functionality. An incident is defined as (a) a
single issue or problem that you ask a support representative to analyze
or resolve, (b) a product-usage question that involves a single topic on
a drop-down menu or one Lexus RSC report, or (c) a single question on a
specific bookkeeping topic. The technical support representative will
determine how many incidents will be handled during the course of the
telephone or electronic contact.
downtime due to system and server maintenance, company events,observed
holidays, and events beyond our control.
||Goal response times are 1
to 4 hours and are available Monday through Friday between 10:00 a.m.
and 5:00 p.m, except for occasional downtime due to system
and server maintenance, company events, observed holidays and
events beyond our control.
||For support requests
received outside of these hours, the response time goal is within the
next business day. Response times are a goal and are not guaranteed.
Excludes occasional downtime due to system and server maintenance,
company events, observed holidays, and events beyond our control.
||Data recovery and password
removal service may involve additional costs and may not be covered
under the Telephone Technical Support Service.